Terms of Use

Effective as of May 6, 2026

Welcome to Scalp Science Professional. By accessing this website or purchasing our products, you agree to the following Terms of Use. Please read them carefully before using this site.
 
1. Website Use
This website is operated by Scalp Science Professional. Throughout the site, the terms “we,” “us,” and “our” refer to Scalp Science Professional. By visiting our website and/or purchasing from us, you engage in our service and agree to be bound by these Terms of Use. We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice.

2. Products & Services
Scalp Science Professional offers cosmetic scalp care products and professional-use treatments intended to support scalp wellness and the appearance of healthier-looking hair.

Product descriptions, pricing, availability, and packaging may change without notice.

We reserve the right to:

• Limit quantities purchased

• Refuse or cancel orders

• Discontinue products or services at any time
   

3. Professional Accounts
Certain products and educational materials are intended exclusively for licensed professionals or approved business accounts.

By applying for professional access, you confirm that:

• All submitted information is accurate

• You are authorized to operate within your professional scope

• You will use professional products responsibly and appropriately
   

Scalp Science Professional reserves the right to approve, deny, suspend, or revoke professional access at its sole discretion.

4. Scalp Health & Product Disclaimer
Scalp Science Professional products are cosmetic formulations designed to support scalp wellness and cosmetic appearance.

Our products and services are not intended to diagnose, treat, cure, or prevent any disease, medical condition, or disorder.

Clients with known sensitivities, allergies, eczema, psoriasis, dermatitis, autoimmune conditions, active scalp concerns, recent scalp procedures, or any other medical conditions affecting the scalp, skin, or hair should consult with a qualified healthcare provider before use. Individuals who are pregnant, breastfeeding, or currently receiving medical treatment for hair or scalp concerns should seek professional advice prior to beginning a new scalp care regimen.

As with all cosmetic and personal care products:

• Individual reactions may occur

• Results may vary

• A patch test is recommended before use

• ​Discontinue use if irritation occurs
   

Minoxidil Users: If you are currently using or have recently used Minoxidil (Rogaine®) or other hair loss medications, please contact us before starting the Scalp Science system so we can help determine the most appropriate approach for your scalp care routine.

5. Professional Use Disclaimer
Certain products, including Scalp XL and related professional treatments, are intended exclusively for use by licensed professionals.

Professional users are responsible for:

• Performing proper consultations and client assessments

• Following sanitation and safety standards

• Applying products according to training and professional judgment

• Determining client suitability for services
   

Scalp Science Professional is not responsible for misuse, improper application, or services performed outside professional standards.

6. Pricing & Payments
All prices are listed in applicable currency and are subject to change without notice. We reserve the right to correct pricing errors or inaccuracies at any time. Orders are considered accepted only after payment has been successfully processed.

7. Shipping
Shipping timelines are estimates only and may vary depending on location and carrier conditions.

Scalp Science is not responsible for delays caused by:

• Shipping carriers

• Customs processing

• Weather or external disruptions

• Incorrect customer information

Risk of loss transfers to the customer upon shipment.

8. Returns & Exchanges
Due to the hygienic nature of cosmetic and personal care products, opened items are not eligible for return or exchange. If your order arrives damaged or incorrect, please contact us within a reasonable timeframe after delivery. Return eligibility for unopened products may be subject to approval.

9. Intellectual Property
All content on this website—including but not limited to:

• Logos

• Branding

• Product names

• Images

• Videos

• Graphics

• Copy and design elements

are the property of Scalp Science and may not be copied, reproduced, distributed, or used without prior written permission.

10. Third-Party Links
This website may contain links to third-party websites or services. Scalp Science is not responsible for the content, policies, or practices of external websites.

11. Limitation of Liability
To the fullest extent permitted by law, Scalp Science shall not be liable for:

• Individual product reactions

• Allergic responses or sensitivities

• Improper use or application of products

• Indirect, incidental, or consequential damages

• Losses related to business interruption or service outcomes

Use of our website and products is at your own discretion and risk.

12. Privacy
Your submission of personal information through the website is governed by our Privacy Policy.

13. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Ontario, Canada.

14. Contact
For questions regarding these Terms & Conditions, please contact:
Scalp Science Professional
B-190 Pippin Rd, Vaughan, ON L4K 4X9
info@scalpsciencepro.com